At Wellness Fusion USA, we strive to ensure that your order is delivered in a timely manner. Below is all the information you need regarding our shipping process:
Processing Time
- All orders are processed within 2-5 business days.
- Custom or print-on-demand items may take a little longer due to the personalization process.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping (Domestic): 5-10 business days
- International Shipping: 10-20 business days (may vary based on destination)
- Shipping rates are calculated at checkout based on your location and the weight of your order.
Shipping Delays
- While we do our best to ensure timely delivery, shipping times may be affected by factors outside our control, such as customs delays or carrier issues. We are not responsible for delays caused by these external factors.
Order Tracking
- Once your order has shipped, you will receive an email with tracking details. You can use this information to check the status of your delivery.
Missing or Damaged Items
- If your order arrives damaged or an item is missing, please contact us at anitacjohnson@zoho.com within 7 days of delivery, and we will assist you.
International Shipping
- Please note that international orders may be subject to customs fees or import duties, which are the responsibility of the customer.
Contact Us
If you have any questions about our shipping policies, feel free to contact us at anitacjohnson@zoho.com.